Privacy Policy
The information contained in this Privacy Policy is for general guidance only and reflects our commitment to client confidentiality and compliance with Australian privacy laws. It does not constitute legal advice. We reserve the right to update or modify this policy at any time to reflect changes in our practices or applicable laws. We recommend reviewing this policy periodically. If you have any questions regarding your privacy or the way we manage your personal information, please contact us directly.
Privacy Policy
Effective Date: 19/4/25
At Fun Family Health, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our services or visiting our website, you consent to the practices described below.
1. Who We Are
Fun Family Health is a clinical nutrition practice based in Australia, providing personalised nutrition care. We are committed to protecting your privacy and ensuring the confidentiality of all personal and sensitive health information you share with us.
2. What Information We Collect
We collect personal and sensitive health information that may include:
• Full name, contact details, and date of birth
• Medical history, current health conditions, and medications
• Dietary patterns, lifestyle habits, and goals
• Any information submitted via intake forms, email, or during consultations
This information is collected directly from you when you make a booking, complete forms, or engage in consultations.
3. Why We Collect Your Information
We collect your information to:
• Deliver personalised nutrition advice and support
• Keep accurate and up-to-date client records
• Communicate with you regarding appointments, follow-ups, or care
• Coordinate with other health professionals (with your written consent)
• Fulfil legal and professional obligations
4. How We Store and Protect Your Data
All personal information is stored securely, whether electronically or in hard copy, to prevent misuse, loss, unauthorised access, or disclosure. We use secure platforms and follow best practices in information security.
Only authorised personnel have access to your data, and we retain records in accordance with legal and professional record-keeping standards.
5. Disclosure of Your Information
Your information will not be shared with any third party without your written consent, except where required or authorised by law.
With your consent, we may share relevant information with:
• Your GP or other healthcare providers involved in your care
• Legal or regulatory bodies if required under Australian law
You can also request a copy of your personal information at any time.
6. Access and Correction
Under the Australian Privacy Principles, you have the right to:
• Access your personal information
• Request corrections if you believe any information is inaccurate, outdated, or incomplete
• Withdraw consent for the use or sharing of your information
Requests can be made in writing to the contact details below. We will respond within a reasonable timeframe.
7. Website and Online Services
When you visit our website, we may collect non-identifying information such as your IP address, browser type, and pages viewed. This helps us improve user experience and website performance. We do not use this data to personally identify you.
8. Contacting Us
If you have any questions, concerns, or complaints about your privacy or how your data is handled, please contact:
Rebecca Kennedy
Fun Family Health
Email: funfamilyhealth@gmail.com
Phone: 0407028758
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.